Dignity Health Supervisor of Clinic Operations in SAN ANDREAS, California


Mark Twain Medical Center is a member of Dignity Health. The word “dignity” perfectly defines what our organization stands for, showing respect for all people by providing excellent care.

Mark TwainMedical Center openedon August 26, 1951and is locatedin beautiful San Andreas California. Sinceopening, Mark Twainhas provided the highest quality health care for all those needing medical care in CalaverasCounty. We offer caring, expert staff and state-of-the-art equipment to meet the growing needs of our communityandare commitment to the values of dignity, collaboration,justice, stewardships and excellence.


Job Summary:

Provides tactical leadership in order to maximize the effectiveness of all service delivery systems and financial performance, engages staff and cultivates a clinic culture that prioritizes humankindness and patient-centric care.

Coordinates the day-to-day operational aspects of the multiple clinics.

Works closely with staff and providers in each unit to ensure that all fiduciary and clinic goals are met.

Participates in work groups, teams, task forces and committees to support ongoing improvement in clinic operations.

Provides value-added and productive input and expertise to drive continual improvement, support standardization and streamlining and to resolve ongoing patient care issues.

Supports the established processes and systems to enhance customer service by providing coaching to staff and ensuring a safe environment for patients, staff, providers and visitors, and operates clinic in compliance with all legal and regulatory requirements impacting areas of responsibilities.

Assists in determining the workload priorities to enable timely completion of tasks while monitoring work performance and supporting with training and coaching as necessary.

Assists in managing the revenue cycle and supports the management of supply costs, tracks inventory usage, using purchasing information management systems, including maintaining staffing levels that adhere to labor standards and effectively controlling staff premium pay.

This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee demonstrate behavior consistent with the Core Values.


Job Requirements:

  • Minimum of three (3) years experience in related field.

  • Minimum of two (2) years supervisory experience.

  • Hight School Diploma or GED equivalent

  • Working knowledge of community clinic/health center operations.

  • Ability to comprehend and follow instructions; maintain attention and concentration for necessary periods; synthesize, coordinate, and analyze data, perform simple and repetitive tasks; maintain a work pace appropriate to given work load; perform complex and varied tasks

  • Ability to relate to other people beyond giving and receiving instructions; get along with co-workers and peers; understand the meaning of words and how to use them appropriately and effectively

  • Ability to understand and remember detailed instructions

  • Ability to make independent decisions or exercise judgment based on appropriate information

  • Ability to accept and carry out responsibility for direction, control and planning.

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Equal Opportunity

Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

Dignity Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request . We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Dignity Health participates in E-verify.

Job ID 2018-68977

Employment Type Full Time

Department Clinic Administration

Hours / Pay Period 80

Facility Mark Twain Medical Center

Shift Day


State/Province CA

Standard Hours Varied

Work Schedule 8 Hour