Dignity Health Director of Business Operations in SAN FRANCISCO, California
St. Mary’s Medical Center has been caring for the health of San Franciscans since 1857 when it was founded by eight Sisters of Mercy from Ireland. It is an accredited, not-for-profit hospital, located across the street from Golden Gate Park. It is a full-service acute care facility with more than 575 physicians and 1,100 employees who provide high-quality and affordable health care services to the Bay Area community.
Home to advanced medical practices, such as the nation’s first digital cardiac catheterization laboratory, innovating orthopedic and spine surgery and comprehensive rehabilitation, and a state-of-the-art cancer center. St. Mary’s Medical Center is one of San Francisco’s leading hospitals, offering patients a full range of outpatient and inpatient services delivered with the human touch. Strategies and business development are centered on Oncology Services, Cardiac Services, and Orthopedics.
Provides executive leadership and strategic direction of capacity management, patient logistics, and patient flow operations. Develops, implements, and operates a Central Patient Logistics Center (CPLC) to coordinate all admissions, internal transfers, and discharges, to ensure smooth patient access and patient flow operations. Coordinates the usage and functionality of the TeleTracking and Transfer Center applications with staff, IT, and vendor.
Principal Duties and Accountabilities:
Designs, develops, implements, and operates a Central Patient Logistics Center (CPLC) to coordinate all admissions, internal transfers, and discharges, to ensure smooth patient access and patient flow operations
Collaborates with leadership teams to promote innovation and drive continuous improvement of capacity management and patient logistics.
Coordinates with external service providers (i.e., ITS-Pro Transport 1, Aramark, Optum360, etc.) to ensure compliance with establish contract provisions.
Coordinates the usage and functionality of the TeleTracking and Transfer Center applications with staff, IT, and vendor. Creates, updates, and validates all Transfer Center work aids, algorithms, and work processes to ensure accurate response for each type of case.
Education and Experience:
Bachelor's degree in healthcare related field or combination of education and experience.
Minimum of five (5) years of experience in management.
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Job ID 2018-58295
Employment Type Full Time
Department Hospital Administration
Hours / Pay Period 80
Facility Saint Marys Medical Center
Location SAN FRANCISCO
Standard Hours 8am-5pm
Work Schedule 8 Hour