Dignity Health Ortho/Spine Clinical Navigator Program Coordinator in STOCKTON, California

Overview

is a member of Dignity Health . The word "dignity" perfectly defines what our organization stands for, showing respect for all people by providing excellent care. St. Joseph's Medical Center, was founded in 1899 under the direction of the Dominican Sisters of San Rafael, is a not for profit, fully accredited, regional hospital with 395 beds, a physician staff of over 400, and more than 2,400 employees. Specializing in cardiovascular care, comprehensive cancer services and women and children's services including neonatal intensive care. St. Joseph’s is the largest hospital, as well as, the largest private employer in Stockton, California. Nationally recognized as a quality lead, St. Joseph’s is consistently chosen as the "most preferred hospital" by local consumers.

Responsibilities

Position Summary:

The Ortho/Spine Clinical Navigator Program Coordinator at St. Joseph's Medical Center (SJMC) is an individual with expertise in orthopedics, acts as clinician, care coordinator, educator, and patient advocate, and is responsible for the development, coordination and maintenance of the care continuum for orthopedic and spine patients. The Program Coordinator provides leadership for all aspects of the continuum of care beginning before surgery through 90 days post operatively. This includes: pre-admission testing, perioperative services, inpatient unit, and all other applicable entities within the orthopedic service line related to evidence-based practice for orthopedic/spine patients. Assists in the planning, development, and implementation of program goals and objectives. Coordinates and oversees the ongoing disease-specific certification process to continually improve care for the orthopedic and spine patient population. Works collaboratively with physicians, physician office staff, Hospital nursing staff, care management, home care programs, and rehabilitation facility staff to promote a successful program and exceptional patient experience. Assists with onboarding education of new inpatient nursing staff. Collaborates with multidisciplinary groups at SJMC to develop and provide patient education and coordinate care on an ongoing basis. Assists the patient and family in the smooth navigation of their needs throughout the ortho/spine surgery journey. Oversees the quality metrics for the program and works collaboratively with physician offices, pre-operative testing and admission, peri-operative and inpatient care areas to develop pathways/plans to address issues. Knowledgeable on joint and spine program certification requirements and responsible for initial joint and spine certifications and ongoing re-certification.

Qualifications

Minimum:

  • Current and active CA RN license

  • BSN (or in progress)

  • Five years Medical/Surgical/Orthopedic experience

  • Two years nursing management/leadership/education experience

  • Experience in physician relations and patient experience/satisfaction

  • Orthopedic Nurse Certification within one year

  • Current BLS certification

  • Flexible schedule/hours

  • Proficient in English.

  • Proficient with computerized systems to support data tracking, presentations and clinical documentation.

Preferred:

  • Experience in development of specialty healthcare program designation

  • Peri-operative experience

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-62181

Employment Type Full Time

Department Medical / Surgical / Orthopedics

Hours / Pay Period 80

Facility St Josephs Medical Center

Shift Day

Location STOCKTON

State/Province CA

Standard Hours Monday-Friday

Work Schedule 8 Hour